Most in-stock parts ship the same business day when ordered before the cutoff time. Delivery time depends on your location, selected shipping method, and warehouse availability.

We currently ship within the continental US. International shipping availability varies by item and carrier — contact support for a quote on out-of-region orders.

Yes — you'll receive a tracking link by email as soon as your order ships, with live carrier updates until delivery.

Yes — expedited and overnight shipping options are available at checkout for most in-stock items, with final availability depending on your delivery address.

Contact our support team within 48 hours of delivery with photos of the damage and packaging. We'll arrange a replacement or refund right away.

If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to update the address. Once a package is in transit, it can't be rerouted.

Installed parts may have limited return eligibility depending on condition, manufacturer policy, and reason for return. Please contact support before sending back installed or electrical components.

Start your return from your order confirmation email or your account's order history. Print the prepaid label and drop the package off at any authorized carrier location.

Yes — if the part doesn't fit or isn't quite right, we'll happily exchange it for the correct item once the original is received back at our warehouse.

Parts must be unused, uninstalled, and in their original packaging with all accessories included, unless the return is due to a defect or compatibility issue.

Returns due to our error — wrong item, defect, or compatibility mismatch — ship free. Buyer's-remorse returns are subject to a return shipping fee deducted from your refund.

Refunds are issued within 2-3 business days of us receiving your return, though it may take a few additional days for your bank or card issuer to post it.

Most components can be installed by a first-time builder with basic tools. Our build guides walk you through each step. More advanced mods like custom water cooling may require extra care. Each listing notes the recommended skill level.

Many components ship with manufacturer instructions. For those that don't, our assembly guides and how-to videos cover the most common builds and upgrades.

Most PC builds only need a Phillips-head screwdriver, anti-static wrist strap, and thermal paste applicator. More complex builds with custom cables or water cooling may need additional tools. Check the product page for a recommended tool list.

Yes — our build specialists can assemble your system for you. Add a build service to your cart at checkout or contact support to get a quote for a custom build.

Always use an anti-static wrist strap and work on a non-carpeted surface. Ground yourself by touching a metal part of your case before handling RAM, CPUs, or motherboards.

Yes — our support team can walk you through common troubleshooting steps for a system that won't power on or display output, including reseating components and checking for shorts.

Our standard warranty covers manufacturer defects in materials and workmanship for 90 days from the date of purchase. Normal wear and improper installation are not covered.

Contact our support team with your order number and a description of the issue. We'll guide you through inspection and replacement or refund options.

Most manufacturer warranties stay with the component, not the original purchaser, but proof of purchase may be required for any claim.

Our standard manufacturer warranty covers defects in materials and workmanship, not accidental damage. Ask about optional accidental damage protection at checkout on eligible items.

Most components are automatically covered from your purchase date — no separate registration is needed. Keep your order confirmation as proof of purchase for any future claim.

If an exact replacement is no longer available, we'll offer a comparable or upgraded part of equal value to fulfill your warranty claim.

We accept all major credit and debit cards, PayPal, and Shop Pay. Some orders may also qualify for installment payments at checkout.

Yes — all transactions are processed through PCI-compliant, encrypted payment gateways. We never store your full card details on our servers.

Discount codes can be applied to most items, though some clearance or bundle pricing may already reflect the maximum available discount and can't be combined with additional codes.

Yes — eligible orders can be split into installments through Shop Pay Installments at checkout, subject to approval.

Sales tax is calculated automatically at checkout based on your shipping address and local tax requirements.

Currently, each order can only be paid with a single payment method at checkout. Gift cards can be combined with one additional payment method.