STATUS: POSITION FILLED

Ecommerce Operations Specialist

Help keep our store running smoothly and get parts to customers around the world. Join a team that's making device repair more accessible and sustainable.

On-site Columbus, OH Operations Full-time

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About the Role

As an Ecommerce Operations Specialist, you’ll play a key role in keeping our online store running smoothly. You’ll help manage product listings, inventory, and order processing, ensuring our customers get the parts they need quickly and accurately. This is a great opportunity for someone who is organized, detail-oriented, and passionate about operations and eCommerce.

Key Responsibilities

Create and maintain accurate product listings for laptops, tablets, and device parts.
Work with suppliers and internal teams to keep inventory up to date.
Help troubleshoot product data and listing issues.
Support order processing and ensure a smooth customer experience.
Identify opportunities to improve our eCommerce operations and processes.
Collaborate with the marketing and support teams on product information and promotions.

Qualifications

1-3 years of experience in eCommerce operations, product management, or a related role.
Strong attention to detail and organizational skills.
Experience with Shopify or similar eCommerce platforms (preferred).
Comfortable working with product data, spreadsheets, and inventory tools.
Excellent communication skills and a collaborative mindset.
Passion for sustainability, repair, and making a positive impact (a plus).